Frequently asked questions

Where is Tuli located?

We are located on the banks of the Sugar River at Seven Acre Dairy Co. in Paoli, WI - just minutes from downtown Madison.

What should I bring?

  • Swimsuit or something you feel comfortable sweating in

  • Two towels - one to sit on and one to dry off with

  • Sandals for the river (neoprene booties are recommended for the winter)

  • Drinking water

  • Avoid wearing jewelry - metal jewelry could heat up and burn you

  • It is recommended to come freshly showered and have your suit on before you arrive, although you may change in the Seven Acre restrooms also

  • We have towels and robes to rent

  • Please leave valuables in your car - we are not responsible for any lost or stolen items

Please check in at the Landmark Creamery and Café at Seven Acre (southernmost door on Paoli Rd.)

Are Walk-ins allowed?

Yes, walk-ins are allowed but if the sauna stove isn’t lit, you will have to wait about an hour for the sauna to heat up. You will have to pay and sign a waiver before entering the sauna.

What are your hours?

Social sauna is open:

Wednesday - Friday 3:00pm-9:00pm (last time slot is at 7:30pm)

Saturday + Sunday 8:00am-9:30pm (last time slot is at 8:00pm)

Private sauna is open every day 8:00am-9:30pm (last time slot is at 8:00pm)

Sauna etiquette?

Although everyone is allowed to sauna in a way that feels good to them, when taking a sauna with others, it's important to follow certain etiquette.

  • Some people may want to relax or meditate during their sauna, while others may want to socialize. Respect other people's peace if they don't feel like socializing.

  • Everyone must sit on a towel to maintain hygiene and avoid direct contact with the hot wood.

  • Enter and exit the sauna as quickly as you can to avoid the sauna losing heat.

  • Before adding water to the rocks to create steam (löyly in Finnish), first ask if it's ok with others in the sauna and add water a little at a time. It doesn't take much for the sauna to heat up after adding some löyly.

  • Leave phones and other electronic devices outside of the sauna. Sauna is a magical time when we are free from distractions and stimuli.

  • No food is allowed in the sauna.

  • Never touch the stove. Carefully add wood to the stove when the wood has all burned up and there is still time left in your session. Carefully shut the stove door - do not slam.

WHAT DOES A TYPICAL SESSION LOOK LIKE?

You have complete control over what your sauna session looks like - because everyone saunas in their own way. The most important thing to do during your sauna experience is to listen to your body. If you're feeling too hot, then leave the sauna. If you're feeling too cold, then leave the cold water. If you want to skip the cold plunge, that's totally fine! Be sure to drink plenty of fluids before, during, and after your sauna session.

Keep in mind that your initial reaction may be to want to leave the sauna or cold water. This is natural and it's your body's reaction to an extreme environment. Try to stay in a little longer and notice how your body acclimates. This is how you build resilience and train your body to handle uncomfortable situations. Below is an example of what a typical session may look like, but again, the most important thing is to listen to your body.

Sauna: 10-20 minutes

Cold Plunge: 1-3 minutes

Rest: Take 5-10 minutes for your body to regulate its temperature and recover

Rehydrate

Repeat!

If you book a social sauna, then you will share the sauna with other guests. If you book a private sauna, you will have the entire sauna to yourself, or can invite up to 9 other guests to join you. The private sauna is a great option for events and celebrations such as birthday parties, date nights, graduation parties, exercise clubs, bachelor/bachelorette parties, and more!

hOW LONG IS A SESSION?

A social sauna lasts for 80 minutes (1 hr 20 min).

A private sauna lasts for 110 minutes (1 hr 50 min). You can buy back-to-back admissions if you prefer a longer session.

Cold Plunge details?

There are steps from the pier leading down into the Sugar River. The depth of the river is variable, but is generally two to five feet deep. The bottom of the river in this area is rocky/sandy. The temperature can be 30 degrees F in the winter and 70F in the summer, with an average temperature of about 50F.

Sugar River Data

On average, a cold plunge temperature between 50-59F is recommended for optimal health benefits.

For mental clarity and relaxation, a temperature of 60-68F is recommended.

The Wisconsin DNR states that the water quality in the Sugar River is "generally good", and it is classified as an Exceptional Resource Waters (ERW). Waters designated as ERW are surface waters that provide outstanding recreational opportunities, support valuable fisheries and wildlife habitat, have good water quality and are not significantly impacted by human activities. Only 3% of all rivers and streams in the state have this designation!

will food or drinks be available?

Yes! We have a "sauna menu" in partnership with Seven Acre Dairy Co., and items from this menu can be ordered during your sauna session. All sauna sessions include a cold beverage.

No food is allowed in the sauna itself.

What if there is inclement weather on the day of my session?

The only reason we would cancel a sauna session is if there are extreme weather conditions. We would let you know at least an hour ahead of time if the session is being canceled and would either reschedule your session or issue a full refund. Although we can sauna in the rain and thunderstorms, the cold plunge may be canceled if there is lightning.

Can anyone sauna?

Anyone aged 6 and older can sauna with us. Parents must watch children at all times and ensure they have extra time to rest and extra fluids. Each child requires their own admission.

If you have a medical condition or are pregnant, consult with your doctor to see if sauna is right for you.

Parking/Bathrooms?

There is a parking lot and bathrooms at Seven Acre Dairy Company and street parking is free.

Feel free to use these bathrooms to change clothes.

What is your Cancellation policy?

Public Sessions: May be canceled or rescheduled up to 48 hours (2 days) before the start time.

Private Sessions:  May be canceled or rescheduled up to 120 hours (5 days) before the start time. 

Cancellations or reschedules within the above windows are not permitted for any reason and will be charged in full. No-shows will also be charged in full.

Please read our terms and conditions when booking for more details.